When can I place my membership on hold or cancel it?

Holds need to start on the day of your next billing cycle or later. If you are billed on the 6th of every month, you need to send an email to us at least 10 business days prior to that date to let us know to place your membership on hold starting on the 6th or a later date. There are no refunds on dues once it has been paid, so all changes to the status of a membership need to take effect prior to the billing date.

*Cancellations need a 30 calendar day notice prior to your bill date. (same process as above, but 30 calendar day notice)

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